Terms of service
Terms of Service
Effective Date: 12/03/2025
Welcome to Sensory Store.ie! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Sensory Store.ie, you agree to these Terms. Please read them carefully.
1. General Terms
1.1. Sensory Store.ie is an online store offering sensory boxes and related products for infants.
1.2. By using our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
1.3. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any revised Terms.
2. Orders & Payments
2.1. All prices are listed in EUR and include applicable taxes unless otherwise stated.
2.2. Payments are processed securely through our payment partners. We do not store payment details.
2.3. Orders are subject to availability. If a product is out of stock, we will notify you and offer an alternative or refund.
2.4. Sensory Store.ie reserves the right to refuse or cancel any order for any reason, including suspected fraudulent activity.
3. Subscription Service
3.1. Our bi-monthly subscription service provides sensory boxes based on your selected age range.
3.2. Subscription payments are processed automatically on a recurring basis until cancelled.
3.3. You may cancel your subscription at any time through your account. Cancellations must be made before the next billing cycle to avoid being charged for the upcoming shipment.
3.4. Refunds are not provided for partially used subscription periods.
4. Shipping & Delivery
4.1. We ship within Ireland and select international locations. Delivery times vary and are estimated at checkout.
4.2. Sensory Store.ie is not responsible for delays caused by third-party carriers.
4.3. If your order arrives damaged or is missing items, please contact us within 7 days of receipt.
5. Returns & Refunds
5.1. We accept returns within 14 days of delivery, provided items are unused, in original packaging, and in resalable condition.
5.2. To initiate a return, contact us at [Insert Email]. Customers are responsible for return shipping costs unless the item is faulty or incorrect.
5.3. Refunds will be issued to the original payment method within 7-10 business days of receiving the returned product.
6. Product Safety & Disclaimer
6.1. Our products are designed to be developmentally appropriate; however, adult supervision is required at all times.
6.2. SensoryStore.ie is not liable for any injury or damage resulting from the misuse of our products.
7. Intellectual Property
7.1. All content on SensoryStore.ie, including images, text, logos, and branding, is the property of SensoryStore.ie and may not be used without permission.
8. Limitation of Liability
8.1. SensoryStore.ie is not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.
8.2. Our total liability shall not exceed the amount paid for the product or service in question.
9. Privacy Policy
9.1. Your privacy is important to us. Please review our [Privacy Policy] for details on how we handle personal data.
10. Governing Law
10.1. These Terms shall be governed by and interpreted in accordance with the laws of Ireland.
10.2. Any disputes shall be resolved in the courts of Ireland.
11. Contact Information
For questions about these Terms, please contact us at:
hello@sensorystore.ie